Privacy Policy

This privacy policy outlines Pak Dream Rentals' privacy practices in connection with your access to and use of our Services, as well as the basis on which any information, including but not limited to personal data that we collect from you or you provide to us, will be processed. By accessing or using the Services or providing us with information, you consent to the practices described in this privacy policy.

1. Scope and Application

• This privacy policy (the "Privacy Policy") applies to all individuals who access or use our Services (collectively referred to as "Users" and individually referred to as a "User"), as well as to drivers, third-party vehicle owners, or any other persons who use the Pak Dream Rentals platform.

2. Collection of Information

• Information Provided to Pak Dream Rentals

Pak Dream Rentals collects information you provide directly to us through your access or use of the Services, such as when you create or modify your account, contact customer support, or otherwise communicate with Pak Dream Rentals. This information may include, but is not limited to, your name, email address, phone number, postal address, profile picture, payment method, financial and credit card information, and other details you choose to provide to us.

• Information Collected Through Use of Pak Dream Rentals Services

When you use Pak Dream Rentals Services, we collect personal information (i.e., information that can be used to contact you directly such as your full name, postal address, phone number, credit/debit card information, or email address) and demographic information (i.e., information that you submit, or that we collect, which is not personal information; this may include, but is not limited to, postal code, city, gender, username, age/birth date). This information is collectively referred to as "Personal Information."

Additionally, Pak Dream Rentals may collect information about each User’s location (via your IP address) or when the User opts to use the location-sharing feature in their mobile device. User consent will be obtained prior to using the location-sharing feature ("Location Information").

Pak Dream Rentals also collects transaction details related to each User’s trip using Pak Dream Rentals Services, which may include the date and time, amounts charged, and other related details of a User’s trip ("Trip Information").

(Personal Information, Location Information, and Trip Information are collectively referred to as "Data.")

How Information Collected Is Used by Pak Dream Rentals

• Pak Dream Rentals will use, store, and process your Data and any other information collected to provide and improve our Services and ensure a secure, safe, and trusted experience for our Users.

Pak Dream Rentals may use the Data provided by Users or that we collect from you to:

• Provide, maintain, and improve our Services, analyze the Services, and develop new products and services, including by studying our user demographics.

• Perform internal administration and operations, such as preventing fraud and abuse of our Services, troubleshooting software bugs, conducting data analysis, testing, research, and monitoring usage and activity trends.

• Facilitate communications between Users and their respective drivers, such as estimated times of arrival and booking confirmation.

• Provide customer support to Users.

• Administer referral programs, surveys, rewards, or other promotional activities.

• Notify you of changes to our Services.

• Personalize and improve the Services, including providing or recommending features, content, social connections, referrals, and advertisements.

Storage of Data

We use technical, physical, and organizational measures designed to protect the Data against unauthorized access, destruction, or alteration while it is under our control. We ensure compliance with applicable laws and regulations regarding the retention and storage of Data, and we retain Data submitted by Users for a reasonable length of time. Pak Dream Rentals is not responsible for the accuracy of the information you provide. By accessing or using the Services, you represent and warrant that you understand that all information submitted by you through the Services or otherwise to Pak Dream Rentals may be used in accordance with applicable laws, this privacy policy, and our User terms of use.

Sharing of Data

We may share the Data we collect about you as described in this Privacy Policy or as described at the time of collection or sharing, including as follows:

• With drivers to enable them to provide the Services you request.

• With third parties to provide a service you requested through a partnership or promotional offering made by a third party or us.

• With third parties with whom you choose to let us share your Data, for example, other apps or websites that integrate with our Services.

• With Pak Dream Rentals' subsidiaries and affiliated entities.

• With vendors, consultants, marketing and advertising partners, and other service providers who need access to such Data to carry out work on our behalf or to perform any contract we enter into with them.

• In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process.

• With law enforcement officials, government authorities, or other third parties to enforce or apply our terms of service, investigate potential breaches, or to protect the rights, property, or safety of Pak Dream Rentals and/or others.

Changes to this Privacy Policy

We periodically review and may amend this Privacy Policy. Any changes will become effective once we post the revised Privacy Policy on our website/application. Your continued use of the Services after such notice constitutes your consent to the changes. We encourage you to review this Privacy Policy periodically for any modifications or amendments.

Security Precautions

Pak Dream Rentals makes every effort to ensure that your Data is secure on our system. However, no data transmission over the internet can be guaranteed to be 100% secure, and as such, Pak Dream Rentals cannot guarantee the security of any Data that you transmit to us, and you do so at your own risk.

Cookies

The Pak Dream Rentals platform uses cookies. Cookies are small text files sent from a website and stored on your computer, tablet, or mobile phone when you visit a website. Information related to your visit is recorded in these cookies. By accessing and browsing our website, you agree to our use of cookies